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Returns & Exchanges
At The Butters Hygienics, we want you to love your self-care routine. If a product isn't the right fit for your skin, we offer a 30-day window for returns or exchanges on most items.
1
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
2
Prepare the Package
Ensure items are securely packed in their original packaging to prevent damage during transit back to our studio.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once we receive and inspect your items, we will process your refund or store credit within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing